Get the IT Support You Need – When You Need It
When you need IT support, it’s essential that your issues get addressed quickly. Waiting for hours or days to talk to someone who knows what they’re doing is, unfortunately, an all too common experience in the IT support world. All computer support companies say they have great people (and they probably do) – the $64,000 question is, can you get in touch with them when you need to? We have partnered with a large Long Island based IT company, so we guarantee that you’ll always get the IT support you need when you need it. Here’s why:
We Specialize in Supporting Businesses that Don't Have an IT Department
Running a small business or mid-sized business is hard, and when your systems aren’t working correctly, it’s even more difficult. Our goal is to make information technology easy. We’ll make sure that your computers are running smoothly, your information is secure, and your data is backed up properly — the result: less stress for you, and happier, more productive employees.
We're A Long Island-based IT Support Company
Our IT support team is based on Long Island. Our location matters because while in many instances solving problems remotely makes sense, in other cases the most efficient way to get you back up and running is to visit your office. We provide on-site support services in Nassau County, Suffolk County, and in New York City.
You'll Always Get A Qualified Person on the Phone
Qualified technical support people will always be available to take your calls. Our support team managers will assess your situation and connect you with an engineer that will be capable of resolving your issue quickly.
There are so many skills required to implement, maintain, and support information technology that one engineer can’t have expertise in all of them. That’s why we built a team that has many years of experience working with a wide variety of hardware and software. Our award-winning IT support team is trained and certified by the top IT companies, including Microsoft, HP, Dell, Sophos, and Datto.
You'll Have a Dedicated Point of Contact
As always you’ll have a dedicated team that understands your business and is familiar with the technology you use. You’ll never have to waste your time re-explaining your situation to a support person that isn’t familiar with your business.